Frequent asqued questions
Booking & Payments>>
You can book your excursion easily through our online booking system on our website, or simply send us your inquiry and our team will be happy to assist you.
Bank transfer (GBP/EUR/EGP), major cards, and secure online payment links. UK guests can pay in GBP via our London office.
Absolutely. Every trip is tailored—pace, budget, activities, accommodation style.
Both. Private gives full flexibility; small groups keep costs down. Tell us your preference.
Yes—Sharm El Sheikh (SSH) pick-up/drop-off is available 24/7.
Booking & Payments>>
Visa rules can change. We’ll guide you, but please check your government’s latest advice or ask us before booking.
Your safety comes first. We monitor official guidance and operate only in approved areas with licensed guides and vetted partners.
September–November and March–May offer warm days and comfortable evenings. Winter is cooler in the mountains; summers are hot but great for the Red Sea.
Light layers, sun protection, sturdy shoes (for hikes), swimwear, reusable water bottle, and modest clothing for cultural sites.
Yes, we require comprehensive insurance covering medical care and adventure activities you plan to do.
Yes—vegetarian, vegan, gluten-free, halal, and allergies. Tell us in advance.
On the Trip>>
Licensed, English-speaking local experts with deep knowledge of Sinai’s nature and culture.
Yes—quality gear is available to rent or included depending on the tour. We’ll confirm what’s included before you book.
Moderate fitness is fine. We’ll match trail length and pace to you; sunrise/sunset hikes are popular.
Definitely. We choose calm reefs and provide a safety briefing and flotation aids.
Yes—gentle camel rides, glass-bottom boats, easy snorkel spots, and shorter hikes. Child seats and family rooms on request.
English and Arabic as standard. Other languages available on request.
Sustainability & Community>>
We hire local guides, use family-run camps/lodges, and include authentic cultural experiences that benefit Bedouin communities.
Leave-no-trace principles, reef-safe practices, refill stations, and partnerships with eco-minded suppliers.
Policies>>
Free cancellation up to [__ days] before the trip. [– days]: [%] fee. Within [ hours]: non-refundable. We’re flexible where we can—please ask.
Subject to availability. Change fees may apply if suppliers charge us.
We’ll list this on every itinerary. Typically: guiding, activities, permits, some meals, and transfers. Not included: international flights, visas, travel insurance, personal expenses, and tips.
Drone use in Egypt is tightly regulated and usually requires permits. Please check current rules before you travel.
24/7 WhatsApp/phone support, plus on-the-ground assistance from our Sharm El Sheikh team and pre-trip help from London.
